Zeel Shah

Worked as Head of Quality Assurance on an enterprise-grade sales automation platform integrating multiple third-party services to streamline outreach, communication, and pipeline management. Led testing for CRM integrations including Salesforce, HubSpot, Pipedrive, and Zoho using OAuth 2.0 authentication. Oversaw quality validation for Twilio voice calling with real-time WebSocket communication, Stripe payment processing, Google Workspace and Microsoft 365 OAuth, ZoomInfo API for contact enrichment, and Deepgram speech-to-text integration for automated call analysis.

Worked as Head of Quality Assurance to test an email marketing and automation platform featuring automated response handling, integrated calling functionality, data visualization dashboards, and comprehensive reporting tools. Led quality assurance efforts to ensure reliable campaign execution, accurate analytics, and optimized marketing and sales workflows.

Have tested implemented functionality to retrieve Gmail details, including Inbox, Sent items, replies, forwarded messages, and real-time email notifications, enabling seamless email management and integration with third-party applications.